It's The Little Things
There are some things that most people don’t know when bringing their vehicle in to be serviced. If you have a lock on your tire’s rims, know where the key is in the car. Nothing will slow down a repair job faster than not having any way to remove the tire from the car. Most shops have some that may work but with the plethora of tire rims available now, we don’t have them all. If you are purchasing a car that has locking rims, make sure they give you the key when you purchase the car. My advice, keep it in your glove box. A flat tire on the side of the road is bad enough. Not being able to remove that tire makes for a bad day. Sometimes, our technicians will need to go in the trunk, hatch, glove box etc. if they are diagnosing a problem. Some people, like myself, have stuff in their car. Grocery bags, emergency kits, boots, bungee cords (you never know when you’ll need one), a blanket, etc. Others, like Jeff, have nothing in their car. If you are like me, ask when you bring in your car if they may need to access these areas. Batteries are not always in the engine compartment. Know where your battery is located and if we are going to be replacing it or testing it, you’ll want that space accessible. If you have something wonky with your car, a window that doesn’t go back up if rolled down, a door that doesn’t lock or unlock, let the shop know. If you want it fixed, great. If you don’t, we’d just like a heads up before we begin working on a vehicle. Automotive repair shops want to give you the best service, and sometimes with a little knowledge, you can help us.